Active Secret Clearance CompTIA Security+ B.S. Computer Science, Cybersecurity, 2026

Open to new opportunities Philadelphia / South Jersey metro local time

Systems Administratorbuilding towardsecurity engineering.

Active Directory & Endpoint Management · IT Operations · Applied Security

Five-plus years of hands-on IT operations across military healthcare and civilian environments: Active Directory administration, endpoint imaging for 150+ systems, and 1,000+ resolved tickets a year. I build and document real automation and detection tooling outside of work to turn that operations experience into applied security skill.

hans@portfolio~/ops-console
shell ready
Hans Saisystems administration → security engineering
ROLESysAdmin
CLEARANCESecret
FOCUSSecurity

Why this exists

I didn't learn security from a classroom first. I learned it from locked-out accounts, endpoint fleets that had to come back online, and a ticket queue that never really closes. Every tool on this site exists because the operations work taught me the problem before cybersecurity gave me the language for it.

The proof, before the résumé

See all seven →

About

Where I've been, where I'm headed

Hans Sai, U.S. Air Force Reserve

I administer Active Directory for a secure medical network: user provisioning, account unlocks, and Group Policy enforcement. I reimage and deploy fleets of endpoints with SmartDeploy and PXE Boot, and resolve 12 to 15 Level 2 support tickets a day.

Outside of work, I build the tools I wish existed on the job: an AD and endpoint automation toolkit, a Windows event log threat hunter, a helpdesk analytics engine. Each one is real, tested, and documented, built to turn infrastructure experience into applied security skill rather than certificates alone.

I completed a B.S. in Computer Science with a Cybersecurity focus in May 2026 and I'm looking to grow from systems administration into security-adjacent infrastructure or junior security engineering roles, based in the Philadelphia and South Jersey metro or fully remote.

150+
Endpoints imaged & deployed
1,000+
Support tickets resolved / yr
5+ yrs
IT operations experience
7
Real tools built & shipped

Experience

Where I've worked

Jul 2026 to Present

IT Support Associate II, Operations Technology

Amazon · South Jersey, NJ
  • Tier 1/2 support for operations technology (scanners, workstations, network printers, kiosks) across a high-volume fulfillment site
  • Own allocation and troubleshooting for 300+ operations technology endpoints spanning multiple buildings
Mar 2025 to Aug 2026

IT Support Technician

Shoppers World & Forman Mills · South Jersey, NJ
  • On-site IT support across multiple retail locations: POS systems, networking equipment, back-office hardware
  • Closed 500+ tickets through corporate ticketing workflows; maintained a loaner equipment pool to cut store downtime
Jan 2021 to Present

IT Systems Administrator | Health Services Administrator

U.S. Air Force Reserve · 87 MDG / 514 AMDS, JBMDL McGuire, NJ (AFSC 4A0X1S)
  • Reimaged and deployed 150+ computers via SmartDeploy/PXE Boot; decommissioned 150+ legacy systems for compliance
  • Resolve 12 to 15 Level 2 tickets a day (1,000+ annually): AD access, network connectivity, printer and system issues
  • Administer Active Directory for provisioning, account unlocks, and Group Policy enforcement on a secure medical network
  • Prepare, file, and safeguard patient health records, including admission/discharge/transfer documentation and TRICARE enrollment, in full HIPAA and Privacy Act compliance
  • Compile statistical and workload reports (staffing, bed occupancy) to support quarterly budget planning
  • Built a QR-code clinic tracking system and an encrypted HIPAA-compliant records workflow
Sep 2019 to Mar 2025

Organization Technology Pro | Department Manager

McDonald's · Fredericksburg, VA & Medford, NJ
  • Frontline IT support for POS systems, kiosks, printers, and back-office hardware across two locations
  • Reduced technology downtime 25% through proactive maintenance; managed scheduling and inventory for a 15-plus person crew

Selected work

Scroll · ← → select · ↓ open
01 / 08

Interactive Diploma

A / TypeCreative / 3D
B / StackThree.js
C / StatusFully interactive

Skills

Technical toolbox

01

Identity & Systems Administration

Active DirectoryAD Domain ServicesGroup PolicyWindows ServerRSATUser provisioning / offboardingPrint server administration
02

Endpoint & Infrastructure

SmartDeploy imagingPXE BootSCCM / MECMWorkstation deploymentLaptop / thin-client deploymentAsset inventoryPatching
03

Security & Compliance

Endpoint protectionLeast-privilege enforcementAccess controlHIPAA-aligned data handlingVLANsFirewall / switch troubleshooting
04

Scripting & Automation

PowerShellPythonBashSQLC++JavaJavaScript
05

Virtualization

VMwareVirtualBoxVM deploymentSnapshot management
06

ITSM & Tools

ServiceNowRemedyITOM / ITSM / ITBMHRSD platformsBeyondTrust / BomgarPower BIMicrosoft 365

Education & Certifications

Background

May 2026

B.S., Computer Science, Cybersecurity Focus

Liberty University, Lynchburg, VA
2021

CCAF A.A.S., Health Information Technology & Services Management

Community College of the Air Force, San Antonio, TX
  • CompTIA Security+ Active view certificate →
  • Secret Security Clearance Active, U.S. Air Force Reserve
  • CompTIA IT Fundamentals+ view certificate →
  • Microsoft Technology Associate (MTA) view certificate →
  • Basic Life Support (BLS) & CPR Certified
  • AF Continuous Process Improvement & Six Sigma Green Belt